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CVS Health (NYSE: CVS) is addressing Florida’s need for greater access to mental health care by expanding its newly launched mental health counseling and care services to all Florida residents via MinuteClinic E-Clinic telehealth services. E-Clinic in-home video consults were created at the start of the COVID-19 pandemic as an innovative solution to further help MinuteClinic patients access safe, affordable and convenient non-emergency care for routine health care needs. The company recently announced the availability of in-person mental health counseling services at five Tampa-area MinuteClinics inside CVS HealthHUB store locations. Now, by utilizing E-clinic visits, any Floridian unable to visit a participating HealthHUB location can virtually consult with a MinuteClinic Licensed Clinical Social Worker (LCSWs) from the comfort of home using a computer, smartphone or tablet. In-person counseling services are only available in the Tampa area.
When making an E-Clinic appointment in Florida, the new mental health counseling services allow individuals to receive private mental health assessments, counseling, personalized care plans and referrals to a higher level of care as needed through a video consultation.
“With the addition of these new services at MinuteClinic, we’re now able to offer the community a convenient way to access mental health counseling,” said Angela Patterson, chief nurse practitioner officer, MinuteClinic and vice president, CVS Health. “The addition of the LCSWs to our care team enables us to provide mental health care at the community level and, thanks to E-Clinic visits, we can expand that access even further.”
Individuals who are interested in the new virtual mental health counseling services can expect:
An introductory conversation:
- During the initial assessment, a LCSW will help assess an individual’s current situation and explore potential options for care.
Personalized care planning:
- The LCSW will create an individualized care plan with the goal of improving an individual’s mental health and total wellbeing.
Counseling services for continual support:
- Ongoing counseling sessions with a LCSW are available to help address each individual’s areas of concern, including stress, anxiety and depression.
Navigation & collaboration:
- If an individual has a need for higher levels of care, the MinuteClinic LCSW will work with a local provider network based on the individual’s health care plan and coverage status. They will assist with finding an appropriate specialist and collaborate with the individual’s existing providers, when appropriate.
The mental health services are covered by several insurance plans, with affordable cash pay options for those without insurance. To learn more and schedule a telehealth appointment, visit cvs.com/mentalhealth.
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About CVS Health
We are a diversified health services company with more than 300,000 employees united around a common purpose of helping people on their path to better health. In an increasingly connected and digital world, we are meeting people wherever they are and changing health care to meet their needs. Built on a foundation of unmatched community presence, our diversified model makes us an integral part of people’s everyday health. From our innovative new services at HealthHUBTM locations, to transformative programs that help manage chronic conditions, we are making health care more accessible, more affordable and simply better. Learn more about how we’re transforming health at www.cvshealth.com.
